Appliance repair enquiries and follow-up

Booking a Kiriazi appliance inspection: process, cost and warranty

Before the visit, we review the model, address and symptom, and confirm inspection and travel fees, including charges if you decline a repair. After inspection, we explain the work and price before starting. Repairs carry a 6-month warranty on the work performed.

  • Visit fees before booking
  • Repair quote after inspection
  • 6-month repair warranty

Choose your type of request

Availability and scope are confirmed for each appliance and address.

Fault inspection

Describe the problem and send a photo of the model label so the inspection method, date and fees can be set.

Appliance stopped or fault keeps returning

Say what happens and mention any earlier repair. If you smell gas or face immediate danger, leave the area and call the natural gas emergency line 129 from a safe place; do not wait for a repair visit.

Routine care enquiry

Cleaning a gas water heater, washing an air conditioner before summer, or checking an electric heater's magnesium anode: ask what suits your model and what it costs.

Requests for several appliances

Send a list of models, faults and locations so the scope of work and each appliance's inspection cost can be reviewed.

Choose the appliance to prepare your request

These are the details needed when booking. Each appliance page covers its faults and models.

Kiriazi Refrigerator Repair (no-frost and defrost)

No-frost: Premier Digital, Premier Turbo, Solitaire and the gem-named E-series (Zomorroda, Fayrouza, Lo'lo'a). Defrost: Almaza (KR350), Morgana (K28M), Crystal (K320/1) and El-Arousa (K330/1). Give the model from the label, the symptom and when it started.

  • Freezer works but the fridge compartment below does not cool
  • No cooling at all; compressor hot or clicking

Send the model, symptom and area; we confirm inspection arrangements and fees before accepting the booking.

Kiriazi Deep Freezer Repair (upright no-frost and chest)

Upright models (4, 5 and 6 drawers) are all no-frost with a digital display; chest models run from 137 to 336 litres. Photograph any symbol on the display, and tell us how well it freezes and when the problem began.

  • Weak freezing, food starting to soften
  • A display symbol such as dntE or E4

Send the model, symptom and area; we confirm inspection arrangements and fees before accepting the booking.

Kiriazi Twin-Tub Washer Repair (semi-automatic)

A twin-tub such as the K2TW7 has a wash motor, a spin motor and a timer for each tub. Say which tub has the problem and whether the motor hums or is completely silent.

  • Wash tub will not turn and the motor hums
  • Spin tub will not turn, or turns slowly

Send the model, symptom and area; we confirm inspection arrangements and fees before accepting the booking.

Kiriazi Water Heater Repair (digital gas and electric)

5 and 10 litre gas heaters with a battery or a mains adaptor, and 45, 55 and 65 litre electric heaters. Give the type, the model, the gas type and your water pressure.

  • Gas heater clicks but will not light
  • Lights, then goes out after seconds or minutes

Send the model, symptom and area; we confirm inspection arrangements and fees before accepting the booking.

Points to confirm before the repair

Agree the details of your request and keep a record of the work and the cost.

  1. 1Model and inspection method
  2. 2Visit date, inspection and travel fees
  3. 3What you pay if you decline after inspection
  4. 4The diagnosis and the options available
  5. 5Parts and labour cost before any work
  6. 6The part's source, compatibility and availability
  7. 7Suitable tests after the repair
  8. 86-month warranty on the work performed, with its scope explained

What decides the cost of a Kiriazi repair?

Cost varies with the diagnosis, the model and the part required. A new diaphragm in a gas heater's water valve is a different job from a new compressor in a 690-litre (“27-foot”) fridge. Ask about inspection and travel fees before booking, then review the repair quote, including any follow-up or transport, before work starts.

Parts and agreed fees+Repair labour=Final price, stated upfront
  • Type of fault and inspection scope.
  • The part's compatibility, availability and source.
  • Inspection and travel or transport fees, where they apply.
  • Labour cost and warranty terms.
Kiriazi appliance repair for shops, restaurants and businesses

For shops, restaurants and owners of commercial chest freezers

Kiriazi chest freezers are common in shops and supermarkets. For a business or for several appliances, send the models, the addresses and what you need, and confirm that the service can be arranged, with its scope, schedule and paperwork, before agreeing.

Common questions about our repair services

Is the inspection carried out at home?

The inspection method depends on the appliance, the fault and the address. Do not move the appliance before agreeing the method, the fees and, if needed, a collection receipt.

Are all Kiriazi spare parts available?

A part's availability, compatibility and source are confirmed model by model, and some parts for older models are hard to obtain. Ask about the cost and lead time before approving.

How long is the repair warranty?

Repairs carry a 6-month warranty on the work performed. We explain its scope and terms before you approve the repair. Keep your job details for follow-up.

Are you the authorised Kiriazi service center?

No. We are an independent center for appliances outside the manufacturer's warranty. If your purchase warranty is still valid, the party to contact is Kiriazi itself on its official number 19091.

Ready to ask about inspecting your appliance?

Choose your appliance and see what to prepare before booking. Send a photo of the model label, the fault and your area, and confirm availability, inspection and travel fees, and the date. Repair and parts costs are set after diagnosis.

Independent center · Date, fees and repair terms confirmed on agreement

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