Kiriazi fridge not cooling properly, deep freezer icing up, or gas water heater clicking without lighting? We are an independent center for Kiriazi appliances outside the manufacturer's warranty. Call 16062 or send a photo of the model label and the fault on WhatsApp, and we will arrange an inspection for your appliance and area.
Before booking, confirm the visit date and any inspection or travel fees. Appliance still under the manufacturer's warranty? Kiriazi's official number is 19091.
Choose your appliance. Each guide uses Kiriazi's actual series and model names and helps you explain the problem to a technician. One symptom can have several causes, so parts are replaced only after inspection.
All services in detail
Premier or Zomorroda no-frost, Almaza (KR350) or Morgana (K28M) defrost? Each fails differently: weak cooling in the lower compartment, ice returning after a defrost, or water under the vegetable drawer from the drain path. Give the model from the label and say whether the whole fridge or one compartment is affected.
An upright no-frost freezer with a digital display fails differently from a chest freezer. If freezing weakens, a symbol appears or ice jams the drawers, photograph the display, note when it started and keep your food safe first.
Front loader (9 or 10 kg) or top loader (12 kg) that will not fill, drain or reach the spin? Send the programme name and what the display shows. Inspection comes before blaming the pump, motor or control board.
A twin-tub (semi-automatic) washer has its own logic: a wash timer, a spin timer, two motors and a spin-tub brake. If a tub will not turn, the spin is weak or water leaks underneath, describe exactly what happens before replacing parts on a guess.
Bombay (Bombé) series, Super, Joker or Premier Smart: a burner that dies when you release the knob, ignition that keeps clicking, or an oven that never gets hot enough. If you smell gas, move away and call the natural gas emergency line 129 from a safe place; do not wait for a repair visit.
A 5 or 10 litre digital gas heater that clicks without lighting, or lights then goes out? An electric heater that will not heat or trips the breaker? Give the type, the model and your water pressure. Gas and electrical work is for a technician only.
Kiriazi split (1.5, 2.25 or 3 HP) cooling poorly, dripping indoors or showing a service code? Give the model, the capacity and when the filter was last cleaned. The service needed is decided after inspection, not before.
Know what your appliance needs, what you will pay and what the repair covers. We go through these points with you from the first contact.
“A 16-foot Kiriazi fridge” is not enough. A photo of the data label (for example E470NV/2 or KH450LN) and a description of the fault define your request.
If a part is needed, ask about its type, source, availability and fit for your model before agreeing to it.
Check inspection and travel fees when booking, and what you pay if you decline the repair. Parts and labour are costed after inspection, before any work.
Repairs carry a 6-month warranty on the work performed. We explain its scope and terms before you approve the repair. Keep your job details for follow-up.
Give your area and appliance type; customer service goes through the available date and visit details. No single timeframe fits every governorate.
We are an independent center, not Kiriazi or one of its authorised centers. If your appliance is under warranty, we will tell you to call the company on 19091.
Have the appliance type, model, fault description and your area ready. You need not know which part has failed.
Call 16062 or send a photo of the model label and the display on WhatsApp 01050887010. Say when the fault started and what you noticed.
We check availability in your area and a suitable date. Before confirming, ask about inspection and travel fees and what you pay if you decide not to repair.
After inspection, we explain the cause, the work needed and the cost. A phone description helps us prepare but does not replace an inspection.
Check the test result and the invoice items, and confirm the warranty terms for the work and how to reach us for follow-up.
The model, the actual symptom and when it occurs help us review your request. A guessed part name or a generic code list is not a diagnosis.
Choose the relevant appliance guide. Display controls and fault information must match the actual model.
Start with the warranty certificate. Kiriazi states that its authorised centers are a defined list and that its unified number is 19091; we are not one of them. Our role begins when the appliance is out of its purchase warranty, or when the fault is not covered and you choose to pay for the repair.
Repair is not always the right call. Once you know the fault and the cost, weigh repair against replacement by the appliance's condition, age and parts availability. A 15-year-old defrost fridge is a different calculation from a 4-year-old digital no-frost.
Call Kiriazi's official hotline 19091 or the party named on your warranty certificate. Having the appliance opened elsewhere may affect the warranty, so do not start with us.
Contact us to describe the fault and arrange an inspection. Repair cost and time depend on the appliance's condition and the parts needed, and are put to you before any work.
Kiriazi Repair is an independent center: not Kiriazi, not its agent and not a center it has authorised. The number 16062 reaches our center only.
To book or follow up on a request, call 16062. If the fault is hard to describe, tell us what the appliance was doing before it stopped, and whether a symbol appeared or the sound changed.
Use whichever contact method suits you, and keep your request details to hand:
Send your area and appliance type before a visit is set. We go over availability, the date and any travel fees with you. The area names below help you describe your address; they do not mean we have a branch in each.
Looking for Kiriazi repair in Alexandria, Cairo or Giza? Give the district and the nearest clear landmark when booking. For other governorates, call first to check whether a visit can be arranged. No single arrival time applies to every governorate, and we do not assume coverage before reviewing your address.
The details you need before booking a visit.
If your appliance is under the manufacturer's warranty, Kiriazi's official hotline is 19091. Our independent center, for out-of-warranty Kiriazi appliances, is on 16062, with WhatsApp 01050887010 for booking and follow-up.
No. We are an independent center: not Kiriazi, its agent or one of its authorised centers. For a purchase-warranty claim or free servicing under it, contact the company on 19091 or the party named on your warranty certificate.
Go over inspection and travel fees with customer service before confirming the visit, and ask what you pay if you decline the repair. Do not assume the inspection carries no charge until the booking details are confirmed.
The cost depends on the model, the cause of the fault, the parts needed and labour. Describing the fault helps, but the final price is set after inspection and before the repair is carried out.
The date depends on your area, the appliance type and the visit schedule. Ask customer service what is available. We do not confirm same-day arrival before reviewing the booking.
Availability cannot be confirmed in advance for every model, especially older ones. Send a photo of the appliance label, and ask about the part's type, source, compatibility, price and lead time before approving.
Repairs carry a 6-month warranty on the work performed. We explain its scope and terms before you approve the repair. Keep your job details for follow-up.
We arrange home visits according to the appliance and the area. If the appliance or part of it must be taken away, agree the cost, the timeframe and a collection receipt first.
Have a photo of the model label, the fault description and your area ready. Call customer service or send the details on WhatsApp, and we will go over the next step and the inspection date.
