Runs but does not freeze properly
What you see
Food softens, or the top drawer is clearly colder than the bottom.
Likely causes
Vertical no-frost: a dead fan, an iced evaporator or a door that does not seal. Chest: thermostat, lid gasket or warm overloading.
Safe to try
Check the setting and Super mode, push drawers fully in, load warm food in batches.
Technician
Checks fan and defrost (vertical) or thermostat and gasket (chest) before blaming the compressor.


