Appliance repair enquiries and follow-up

Independent repair center

Kiriazi Gas Cooker Repair: Bombay, Super, Joker and Premier Smart

Burner going out when you release the knob? Ignition clicking non-stop, or the oven baking unevenly? Kiriazi Repair is an independent center, not the manufacturer, for out-of-warranty Kiriazi cookers, from 60 cm four-burner to 90 cm five-burner models with fans and a digital display. Call 16062 or WhatsApp us.

  • Burners, oven, ignition, fans
  • Cost confirmed before repair
  • Booking and follow-up

Mention the series, model, size and gas type (natural gas or LPG cylinder).

Kiriazi gas cooker repair at home
16062Confirm appointment and fees

Read this first

Smell gas? No flames, and do not touch electrical switches or the extractor fan. Open doors and windows, close the main valve by the meter (or the cylinder valve) and leave. For natural gas, call the emergency line 129 from a safe place. Do not wait for a repair appointment.

Kiriazi cooker faults: start from the symptom

The causes listed are possibilities, not a final diagnosis.

Burner goes out when you release the knob

What you see

On full-safety models the flame holds only while the knob is pressed. Holding it a few seconds after lighting is normal.

Likely causes

The thermocouple, a heat sensor that holds the magnetic gas valve open, is dirty, out of the flame or failed, or the valve is weak.

Safe to try

Wipe the thermocouple tip dry, seat the burner cap and hold the knob 5–10 seconds. Never tie it down.

Technician

Tests the thermocouple and valve, and fits a matching part.

Ignition dead or clicking non-stop

What you see

No spark, a spark at one burner only, or constant clicking.

Likely causes

Clicking: water or grease in a switch under a knob. No spark: plug, ignition module or wiring. One burner: a cracked or dirty electrode.

Safe to try

Unplug and let it dry for some hours. Still clicking? Stay unplugged and use a lighter.

Technician

Finds the stuck switch before replacing the module.

Weak, yellow or sooty flame

What you see

A yellow or orange flickering flame, blackened pans, or every burner weak.

Likely causes

Blocked ports, a misplaced cap, wrong air mix, or wrong injectors after an LPG or natural-gas conversion. Every burner weak: cylinder, regulator or a half-open valve. Yellow flames produce carbon monoxide.

Safe to try

Clean, dry and refit the burner head and cap, and ventilate. Never adjust burners yourself.

Technician

Checks injectors, air setting and gas pressure for the gas in use.

Oven will not light, or goes out

What you see

The oven or grill burner fails to light, or dies within minutes.

Likely causes

Oven thermocouple, thermostat valve, a blocked burner or the electrode. Oven and grill safety works like the hob safety.

Safe to try

Keep foil off the floor vents and hold the knob longer. After two failed tries, open the door and air the oven.

Technician

Checks thermocouple, valve, burner and ignition, and cleans the gas path.

Oven burns food or bakes unevenly

What you see

Burnt below and raw on top, or one side done first.

Likely causes

The thermostat or its displaced bulb, a leaking door seal, or a stopped fan on Bombay and Premier Smart fan models.

Safe to try

Use the middle shelf, keep the oven floor uncovered, preheat, and listen for the fan.

Technician

Measures the real oven temperature; checks thermostat, fan and seal.

Fan, digital display or timer not working

What you see

On digital and fan models (Bombay 9604F-5, Premier Smart): blank display, dead timer, or a silent or noisy fan.

Likely causes

Supply, timer module, fan motor or heat-damaged wiring. Some digital timers block the oven unless set to manual.

Safe to try

Check the plug, and set the timer to manual as your manual shows.

Technician

Isolates supply, module, motor and harness before replacing the display.

Door will not close; knob stiff or loose

What you see

The door drops open, the glass is cracked, or a knob is stiff, broken or spinning.

Likely causes

Slack hinges, a hardened seal, a snapped spindle, or dried grease in a gas tap that needs servicing.

Safe to try

Do not use the oven with cracked glass, or spray lubricant on knobs.

Technician

Replaces hinges, seal and glass; regreases taps with gas-rated grease and leak-tests.

Servicing a Kiriazi cooker yourself: the safe limits

Cleaning genuinely helps. The rest is off limits, because a mistake there means a gas leak.

  • You can: wash the pan supports, caps and burner heads, clear the ports with a brush or wooden pick, and refit them dry.

  • You can: wipe the ignition electrodes dry, and clean the oven, trays and door seal.

  • Never: undo a gas connection, tap or injector, grease the taps, or open the top or back panel.

  • Never: tie the knob down or wedge the thermocouple to keep a burner lit.

Kiriazi cooker internal wiring: when is it the cause?

A harness feeds the ignition switches, spark module, oven light, fan and digital timer. It runs beside a hot oven, so its insulation dries and cracks over the years.

  • Signs: ignition that varies with oven heat, power tripping as the oven warms, a burnt-plastic smell, or a tingle from the body.

  • Tingle or shock: unplug at once, and no self-ignition until it is inspected.

  • Correct repair: heat-resistant silicone or glass-fibre cable of the same gauge, routed clear of the oven, not ordinary flex and tape.

  • Hands off: the back and top panels also cover gas connections.

Kiriazi cooker series we take repair requests for

Names follow Kiriazi's official pages; sizes are 60×60, 80×60 and 90×60 cm. The model label is behind the cooker or in the warming drawer.

  • Bombay

    9604F-5 (5 burners, 90×60) and 8604/1F-5 (5 burners, 80×60), stainless with full safety, digital display and fan; 8600W and 6600W in colours. Check the series and exact model on the appliance label.

  • Super

    6400W (60×60) and 8900W (90×60); 8900SE2-5 and 8900WE2 have four gas burners plus two electric hotplates.

  • Joker and King

    Joker 9700W and King 9601S, 5 burners, 90×60; the King has self-ignition with oven and grill safety.

  • Premier Smart

    60FC6-5 (4 burners, 60×60) and 90FC9-5 (5 burners, 90×60), with fans.

  • Typical features

    Gas oven and grill, double-glazed door, thermostat, timer, rotisserie, plate-warming compartment.

  • Older models without safety

    Accepted, but a blown-out burner keeps releasing gas.

Booking, inspection and testing after repair

Technician inspecting a Kiriazi cooker burner16062Confirm appointment and fees
  1. Call 16062 or WhatsApp 01050887010 with the model, fault, gas type and area.

  2. Confirm the appointment, inspection and travel fees, and what you pay if you decline the repair.

  3. Clear the hob and oven, and leave room to pull the cooker out.

  4. Get the cause, parts and labour cost and repair-warranty terms before approving.

  5. Afterwards: a soap-solution leak test, burners and safety tried in front of you, then the invoice.

Kiriazi cooker spare parts

Cooker thermocouple, ignition electrodes and injectors

A thermocouple is matched by length and connector, an injector by diameter and gas type; a “similar” part is not enough in gas work. Ask about source, compatibility, price and warranty. Availability is checked per request, not guaranteed for every model.

  • Thermocouple
  • Magnetic safety valve
  • Ignition electrodes
  • Ignition module
  • Taps and knobs
  • Natural gas and LPG injectors
  • Oven thermostat
  • Burner heads and caps
  • Hinges and door seal
  • Oven fan
  • Digital timer
  • Heat-resistant wiring

Safe use that protects the cooker

  1. Ventilate while cooking; never heat a room with the cooker.

  2. Replace a dry, cracked or kinked gas hose, and keep it off the oven body.

  3. Test joints with soapy foam, never a flame.

  4. Never line the oven floor or vents with foil.

  5. Dry around electrodes and knobs after wiping spills.

  6. Close the gas valve before travelling.

Arrange an inspection at your address

In Cairo, Mansoura or elsewhere, give your city, district and gas type. Customer service confirms visit availability, the appointment and any travel fee; we assume no local branch or fixed arrival time.

Kiriazi cooker repair questions

What is the Kiriazi cooker repair number?

For a cooker under the manufacturer's warranty, Kiriazi's official hotline is 19091. Our independent center, for out-of-warranty cookers: 16062, WhatsApp 01050887010. Natural-gas emergency: 129.

Are you Kiriazi's own service center?

No. We are an independent center for out-of-warranty repairs, not an authorised or official Kiriazi center.

What is the Kiriazi “Mumbai” cooker?

The series is listed as Bombay (بومبيه) in the product pages reviewed. If you know it by another name, confirm the model label before following a guide or ordering a part.

Can I service my Kiriazi cooker myself?

Cleaning burner heads, caps, electrodes and the oven, yes. Never undo gas connections, taps or injectors, or open the cooker. Gas work needs a technician and a leak test.

Do you convert Kiriazi cookers from LPG to natural gas?

Ask when booking whether it is available for your model. Conversion needs matching injectors, air adjustment and a leak test; the meter connection is the gas company's job.

How much does a Kiriazi cooker repair cost?

It depends on the part, burners affected and model. Ask about inspection and travel fees when booking; the repair cost comes after inspection and before any work.

How long is the repair warranty?

Repairs carry a 6-month warranty on the work performed. We explain its scope and terms before you approve the repair. Keep your job details for follow-up.

Book a Kiriazi cooker inspection

Send the model and tell us: burners, oven or ignition? Natural gas or LPG cylinder? Which area?

Gas smell? Call 129 first · Visit details and cost confirmed before work starts

16062Inspection and travel fees, including what you pay if you decline the repair, are confirmed before booking. Repair costs are explained after inspection and before work. Repairs carry a 6-month warranty on the work performed. We explain its scope and terms before you approve the repair. Keep your job details for follow-up.

Another Kiriazi appliance acting up? Each one has a full guide to faults and booking steps:

16062